WafaiCloud sees 50% cost savings with Osie.io

WafaiCloud is a cloud server provider based in Saudi Arabia. Their services include virtual data centers, infrastructure management, and web application firewalls to ensure web app and API security.

They serve the Middle East region, working with a range of clients across banking, finance, and insurance.

They have been able to:

• See a 50% increase in cost savings.
• Spend 30 to 50% less time on customer support.
• Do faster customer deployments.

WafaiCloud was facing a critical situation. The OpenStack operators they were working with had an extremely slow solution. 

The team encountered syncing issues, inefficiencies, and poor performance. This was causing a lot of customer frustration and costing them dearly when it came to delivering value for their cloud customers. 

There were also significant delays in customer deployments.

“Our systems were very slow, and we had a lot of syncing issues as well,” said Yaseen, Executive Cloud Manager at WafaiClou

The first difference that WafaiCloud noted was how incredibly fast Osie’s OpenStack solution was. They could already see a significant impact in two months.

Working with Osie resulted in a 50% increase in cost savings and 30 to 50% time saved, as Osie’s solutions were fast. There were no more syncing issues, and WafaiCloud could deliver more pleasant customer experiences.

Yaseen said that they found the Osie financial dashboard to be fast and user friendly.

WafaiCloud cited a particular instance where they needed to meet some financial and legal requirements. Osie was able to help them implement the required features within a few days. 

WafaiCloud has also seen a significant reduction in the number of support hours needed for their customers.

Yaseen lauded the Osie team for being highly responsive and for “knowing what they are doing,” as they have worked in the cloud, making them experts.

Additionally, they appreciated the fact that Osie’s products received frequent updates.

WafaiCloud is happy with Osie’s product and customer experience and says that they should keep up the good work and standards. Yaseen said that Osie is “the best product in the market.”

Osie.io is an OpenStack billing dashboard. Osie integrates with OpenStack, bringing you a modern, multi-cloud solution to make billing seamless.

You definitely don’t want any more billing headaches. We wouldn’t want that either! Talk to us about your cloud billing needs today!

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